Assistance :

Each customer is assigned a dedicated key account manager, who helps with the daily management of marketing campaigns. Key account managers also take full responsibility for setting up and monitoring Full Service campaigns.They regularly suggest “Check-up reviews”, during which they analyse the results of your actions with you and identify ways to optimise the use of our tools.

Advice :

Our Consultant teams are composed of specialists in online marketing and techniques. They analyse your needs and help you identify the best technical options for each of your projects.

Training :

In the first few days after you open your account, we will personally train your staff to use all the necessary tools. To optimise the utilisation of our products, we also deliver on-demand training on specific functionalities.

Specific developments :

Your online communication actions are a reflection of your company and the way you work; their purpose is to set you apart from your competitors. Hence, setting up campaigns sometimes creates specific needs. Edatis owes its leadership position to the responsiveness of its development teams, which are able to deliver technical solutions to all your requests.

Online support :

Our online Dialog platform is available 24/7. It provides you with your own personal space (“ My Edatis”), through which you can access user manuals and product demos, as well as benefit from the latest improvements to our platform. You can also use this space to submit specific requests to our different departments.